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Hydro-Guard® Frequently Asked Questions (FAQs)

 

 

Click here to view a PDF version of the FAQs.

How do Hydro-Guard® Units work?

How do I program the Unit?

How are Hydro-Guard® Units installed?

What is the difference between Hydro-Guard® Units?

How much water flows while the Unit is flushing?

How long do we need to flush?

There are watering restrictions within our community; doesn't daily flushing waste water?

How much do Hydro-Guard® Units cost to operate?

Are the Units secure? What about vandalism?

Do Hydro-Guard® Units come with a warranty?

How do Hydro-Guard® Units work in freezing climates?

How do we comply with the EPA standard mandating the dechlorination of all discharged water into the environment?

What do we do with our current flushing crews?

Can I use the discharged water for irrigation purposes?

Hydro-Guard® technology may eliminate the need for flushing hydrants, but can the Units be used as sample stations?

Is a separate set of accessories required for each Unit?

How long will the battery within the Hydro-Guard® Unit last?


 

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How do Hydro-Guard® Units work?
Hydro-Guard® Units are programmed to flush for a specific duration, from one minute to 24 hours, with a maximum of six or 16 flushes per day depending on the Unit selected. The programmer operates on a two-week repeating cycle. The programming actuator within the Unit sends a signal to a solenoid that opens a slow-opening, slow-closing valve. Once open, the valve allows water to flow until a second signal is received, prompting the valve to close, completing the flush.


 

How do I program the Unit?
A hand-held programmer is used to program Standard and LongNeck Units while the HG5s and HG2 models offer integrated programming capability. Once the correct, current time and date are input within the programmer’s memory, all you need to do is follow the straight-forward programming instructions (supplied with each Unit).
There is an optional radio-control upgrade available for the Standard (HG1) and LongNeck (HG3 & HG4) Units. The radio programmer allows the user to program the Unit from a distance up to 60 feet from the Unit. This acts as a time-saving device when multiple Units are installed and is an especially attractive option in freezing climates.

 


How are Hydro-Guard® Units installed?
With a minimum of advance planning a two-person crew with the proper tools can install the Hydro-Guard® Unit in about one to three hours. Simply excavate the site as illustrated in the Operation Manual, install new or use the existing curb and corp. stops, tap the main line for a 2-inch lateral feed, turn off the water supply at the corp. stop and connect to the Unit’s feed line. Hydro-Guard® Units come equipped with male threaded ends. Simply confirm the connection by turning on the water supply. You’ll likely notice water flowing through the Unit at the time of the connection. This is caused by the pressure within the line and should cease in a matter of minutes. At this point, the Unit is ready to be sanitized, programmed and placed into service.

 


What is the difference between the Standard and Direct Discharge Units?
Regardless of the most appropriate model based upon your discharge preference and local frost depth Hydro-Guard® Units function to achieve the same goals and benefits related to water-quality preservation and maintenance as well as conservation. The atmospheric discharge units flush water onto a built-in splash pad where it is diffused. These models employ an air gap to prevent backflow. The directed-discharge style units route the flushed water into a sanitary sewer, storm drain, or retention pond, through a discharge line. Depending on the model selected, the directed-discharge models offer either an air gap, an RPZ backflow preventer or a pressure vacuum breaker for backflow prevention.

 


How much water flows while the Unit is flushing?
The same slow-opening, slow-closing valve is used in either Unit. It is rated at 150 psi, allowing a maximum flow of somewhere between 150 and 200 gallons-per-minute (gpm). Typically, with a static feed-line pressure within the 35 to 50 psi range, the flow rate will be approximately 130 to 150 gpm. Hydro-Guard® Units are designed to maintain water quality through advanced maintenance flushing and are not intended for use as a scouring mechanism. If biofilm and/or buildup must be eliminated, scour the main line and then install your Hydro-Guard® Units.

 


How long do we need to flush?
The answer to this question is unique to every individual Hydro-Guard® application. It is a matter of main line size and length, water temperature and draw on the system, to name a few variables. Most users begin by flushing for a longer time than they believe will be necessary to maintain water quality. This creates the immediate benefit of increased residuals. Then, users can gradually decrease the flushing minutes to find the point where water quality is maintained. Many customers find that a daily or every-other-day 15-minute flush is their final solution.

 


There are watering restrictions within our community; doesn't daily flushing waste water?

Contrary to wasting water, a timed, daily, small-volume flush acts to effectively maintain water quality with a minimum of waste. Hydro-Guard®'s patented technology allows a controlled flush over a specific duration. This results in a flush designed to maintain mandated residual levels and overall water quality. In comparison, a typical hydrant flush is performed on an infrequent basis, and often in reaction to customer complaints. These flushes of no-specific duration result in the discharge of uncontrolled amounts of water while adversely impacting the performance of the rest of the distribution system (turbidity, system pressure, etc.). Additionally, as soon as the hydrant flush is complete, chlorine residuals within the line will continue to drop until the next time the crew is scheduled to flush the line, or there is another end-user complaint.

 


How much do Hydro-Guard® Units cost to operate?
Many Hydro-Guard® Units are powered by a 9-volt alkaline battery. This battery sends a signal to the solenoid instructing the valve to open and close. This is the only time there is a draw on the battery. With one scheduled flush per day the battery typically lasts for one year. As a proactive measure it is recommended that the battery be changed at the beginning and end of daylight-savings time, ensuring two changes each year. The battery in the hand-held programmer will require occasional replacement. The Units designed with the integrated programmer are powered by a 6.3 volt lithium battery offering up to six years of daily flushing. Based on either battery-replacement schedule the annual cost of operating the Hydro-Guard® Unit is in the range of $15.00

 


Are the Units secure? What about vandalism?
To date, there has not been more than one reported incidence of vandalism concerning Hydro-Guard® Units. This is in part due to the ordinary, unobtrusive nature of the Units themselves. Rather than employing obvious, and sometimes enticing, locks, Hydro-Guard® Units are designed to incorporate a low-profile security system.

 


Do Hydro-Guard® Units come with a warranty?
All Hydro-Guard® Units come with a one-year warranty on parts and labor. The use of marine-grade polymers within the housing guarantees a virtually fade-free part life. Extended warranties may be available through your independent sales rep company.

 


How do Hydro-Guard® Units work in freezing climates?
Not all Hydro-Guard Units are ideal for use in every region. A complete overview of cold-weather suitability is available for your review. In brief, Hydro-Guard® has pioneered myriad technologies specifically designed to ensure continuous operation regardless of the local frost depths. From engineering devices designed to take the valve and electronic components below the frost line, to the configuration of thermal control technology designed to sense the water temperature within the lateral-feed line and resulting in a brief automatic flush, we have taken every step to ensure your utility enjoys the maximum return on investment.

 


How do we comply with the EPA standard mandating the dechlorination of all discharged water into the environment?
All Hydro-Guard® Units are available with dechlorination capability as an upgrade.

 


What do we do with our current flushing crews?
With recent cutbacks in municipal spending, now more than ever before it is necessary to maximize labor resources. With the implementation of an advanced flushing program employing Hydro-Guard® automatic flushing devices, labor hours previously dedicated to manual flushing may now be reallocated.

 


Can I use the discharged water for irrigation purposes?

There are many reports of atmospheric-discharge units feeding shrubbery and other landscaping around the installation site. Additionally, a number of Hydro-Guard® municipalities direct discharged water into culverts or retention ponds for use in feeding irrigation systems. Due to the controlled discharge offered by a number of the Hydro-Guard® Units, any one of these may be well suited to this purpose. Please feel free to contact us concerning your specific application.

 


Hydro-Guard® technology may eliminate the need for flushing hydrants, but can the Units be used as sample stations?
All Hydro-Guard® Units offer built-in sample stations designed for use with our own quick-connect portable sample valve. While standard on the vast majority of the Hydro-Guard line this is an upgrade on the LongNeck models. When bacteriological sampling is required for reporting purposes, simply perform a brief manual flush in order to ensure you are getting a representation of water in the main and then take the sample using the convenient sample port. The sample is taken from the upstream side of the valve, allowing you to sample water when the Unit is flushing or when it is not flushing. This will ensure reliable, consistent results and eliminate the need for separate, costly sample stations.

 


Is a separate set of accessories required for each Unit?
No. Hydro-Guard® accessories are designed to be used interchangeably with as many Units as is convenient for the end user. Not every accessory is required with each model so be sure to ask.

 

 

How long will the battery last?
Battery life will depend upon the model selected and the number of flushes per day demanded. The 9-volt battery powered models flushing once per day generally require battery replacement approximately twice per year. The integrated 6.3 volt lithium powered models are designed to hold a charge for as long as seven years. In either case, based on a single flush per day, operating cost will run approximately $15.00 annually.